Ticket resale website Viagogo a no-go-go for Com Games

Ticket resale website Viagogo a no-go-go for Com Games”

In April this year consumer group Choice launched an global survey of the ticket resale market, revealing ticket price mark-ups of up to 327 per cent at range of platforms including Viagogo, Ticketmaster Resale Australia and StubHub.

Authorities in the United Kingdom, the U.S. and Switzerland are also believed to be investigating.

Along with failing to properly disclose fees, the ACCC also said Viagogo misled consumers with warnings such as "less than 1% of tickets remaining" which did not make clear that they were only in reference to the Viagogo site and not all ticket outlets.

NSW Better Regulation Minister Matt Kean said an estimated 600 customers had lost about $130,000.

PEOPLE who plan to attend events are being warned to be wary of an online ticket reseller now the subject of nearly 50 fair trading complaints - and more than 200 complaints nationwide - for allegedly ripping off buyers.

The Swiss-based ticket exchange platform was the eighth most complained about business on the Fair Trading Complaints Register in the past year, the subject of 165 complaints and 237 inquiries.

NSW Fair Trading tried to contact Viagogo 194 times to discuss the complaints but the site had been unresponsive until it was given notice of a public warning.

Viagogo launched in Australia in late 2013.

The Queensland Office of Fair Trading has received 49 complaints from consumers about Viagogo, with 43 coming in the last 12 months, Ms D'Ath.

"Claims of hidden fees and charges are common", Mrs D'Ath said.

Adele, Midnight Oil and Paul McCartney concerts as well as the State of Origin have been among the problems and again, Viagogo ignored Queensland officials. He told Seven News "they allow Viagogo to advertise", he said. It's illegal to resell or buy resold tickets for more than 10% above face value for events at Queensland's major venues.

Rickard says the ACCC is also concerned the use of the word "official" in Viagogo's advertising and online promotions might "trick a lot of consumers", alleging the ticket reseller was further misleading consumers by placing itself as an official ticket seller.

"We allege that Viagogo failed to disclose significant and unavoidable fees upfront in the ticket price, including a 27.6 per cent booking fee for most events and a handling fee", said ACCC deputy chair Delia Rickard.

He eventually received a refund after the fraud was pointed out to Viagogo.

Follow Business Insider Australia on Facebook, Twitter, LinkedIn, and Instagram.

Like this


28 August 2017
New 'IT' Images Focus On Stephen King's Losers & Pennywise
Directed by Nikolaj Arcel, the horror flick follows the town of Derry, Maine, where children begin to disappear all of a sudden. However, he did not provide any explanation about how he is going to ban Trump from watching the movies.

28 August 2017
Fargo police: 150 tips received in search for missing woman
Also, two people, Brooke Lynn Crews and William Henry Hoehn, have been arrested, charged with conspiracy to commit kidnapping. Fargo police posted on their Facebook that they brought in the specially trained K-9 teams from Minneapolis on Thursday.

28 August 2017
A 55 acre land belonging to Dera Sacha near Hyderabad under scanner
Summary: The Dera Sacha Sauda (DSS) has a Nalgonda link, more precisely, for allegedly occupying government's assigned land. Later, they also gave representation to district joint collector and Commissioner for Land records, Hyderabad .

28 August 2017
Lorde "Performed" At The VMAs, But She Didn't Sing At All
I guess Lorde's VMAs performance was supposed to be relatably casual, but it just seemed like she was making it up as she went along.

28 August 2017
USADA confirms banned substance Jon Jones was flagged for
In addition to past DUI and hit-and-run incidents, Jones has failed a drug test for cocaine, clomiphene and now Turinabol. Under the UFC's anti-doping program, multiple offenders face the possibility of a suspension doubled in length.

28 August 2017
North Korea Reportedly Launches Another Missile Into The Sea
Tactically and strategically, it was a dumb move as it would be seen as a weakness on the USA part. It wasn't hard for the Chinese to justify to the Yankees the needs to downsize their troops.

28 August 2017
Sen. Jeff Flake downplays feud with President Trump
We aren't used to a president attacking his own party like this, but Trump seems to like to settle scores. Arizona's other senator, John McCain, is undergoing treatment for an aggressive form of brain cancer.

28 August 2017
Bethesda May Be Working on a Game of Thrones Game
That something, as listed on retailer Target's site, is a Game Of Thrones game by the studio behind titles like Skyrim . I mean, it looks good next to Fallout 4 but that's not saying much when compared to previous games in the series.

28 August 2017
Ravens vs. Bills: 5 reactions to preseason game No. 3
Taylor's head snapped back and hit the ground hard when he was sacked by Matt Judon on the Bills second drive of the game. But a holding call on MaurquiceShakir wiped out that gain, and the Ravens were held to a field goal.

28 August 2017
Kendrick Lamar Says Try Playing 'DAMN.' Backwards
Luis Fonsi and Daddy Yankee's global hit is the most viewed video on YouTube and now No. 1 on the Billboard Hot 100 chart. It's aggressive and it's unapologetic.