Economy

London Mayor backs talks with Uber after head honcho's apology

London Mayor backs talks with Uber after head honcho's apology”

Just days after the ride hailing firm was told their private hire license would not be renewed, CEO Khosrowshahi has issued an open letter to Londoners apologising for the company's mistakes and vowing to "make things right".

The transport body cited Uber's approach to reporting serious criminal offences, how drivers' medical certificates are obtained, how criminal record checks are carried out, and its use of technology which allegedly helps it to evade law enforcement.

Among those supporting TfL's decision was London's Mayor Sadiq Khan.

Uber CEO, Dara Khosrowshahi has issued an apology to Londoners following the decision by TfL to not renew its license in the city.

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"They have all the information they need to know", he said adding that he hoped to replicate "extensive experience" working with regulators in NY where its platform supports 1.5m rides every month.

A startup taking on Uber in London has spoken of "frustrating delays" in its efforts to get permission to operate in the capital after months of waiting and no sign yet of getting the green light. "On behalf of everyone at Uber globally, I apologize for the mistakes we've made". "This company needs to be regulated".

Mr Khosrowshahi took over at Uber last month after predecessor Travis Kalanick resigned following a series of scandals. TfL runs the rule over each Uber driver individually and all their journeys are individually tracked.

"Once we understand we can work with them to figure out what is it that they would like us to do and how can we move forward".

The London ruling, while bad news for Uber, does give Khosrowshahi a chance to show how Uber is changing, said Jan Dawson, chief analyst for Jackdaw Research in California.

A petition calling on the London mayor to reverse the ban on Uber has now gathered more than 750,000 signatures.

I think a lot of people forget that Uber has a dishonourable history in a number of ways, from allegations of privacy invasions and rumours (and more) of misogyny (for which a board member resigned).

Abs Dawodu, a London resident, said that forcing Uber off the streets of London would remove a lower-cost alternative to traditional black cabs.

Uber is London's biggest and increasingly most popular taxi operator with more than 3 million customers and 40,000 drivers now facing an uncertain future.

"In the short term, expect plenty of PR, but the prospects of the culture changing while Kalanick is still there are slim", he said.



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