Economy

Worldwide airport disruptions after passenger check-in systems go down

Worldwide airport disruptions after passenger check-in systems go down”

Neda Jaafari, spokeswoman for Lufthansa, told HuffPost that the passenger booking system that many airlines used, called Amadeus, briefly went down. EDT, many passengers took to social media to report the unprecedented event.

United Kingdom newspaper The Telegraph are reporting that the problem has only affected Amadeus Altea software, a booking and check in system used by multiple airlines.

Long queues at Melbourne Airport in Australia.

"Amadeus technical teams took immediate action to identify the cause of the issue and restore services as quickly as possible". With no information made available to the passengers, chaos ensued here.

Gatwick is one of the airports that has been hit by a global computer system.

A Gatwick Airport spokesman said: "This is an airline issue, not an airport issue".

'They are using Altea software and there are several airlines that use the same software for check-in and it's that which is affected. "They can not check the passengers in".

Southwest Airlines spokesman Chris Mainz confirmed the same issues. "There was a blip for 10 to 15 minutes and it's back up and running with now disruption to Gatwick services".



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