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Talk to NAB with Google Assistant

Talk to NAB with Google Assistant”

Moreover, this male voice is also available on Google's smart speaker called as Google home; on the other hand, the company also landed a new mini version of its Google Home speaker called Google Home mini, and it costs just $49.

The changes come after NAB announced financial indicator covenants will no longer be used in most loan contracts for new and existing small business customers with total business lending of less than $3 million.

"Our customers are connecting with us every minute of the day and the vast majority of these interactions are through digital platforms", said Jonathan Davey, NAB Executive General Manager Digital & Innovation, pictured above.

"Providing instant help to basic questions gives our customers the convenience they want and complements the work of our frontline bankers, ensuring they are spending more time with customers on the issues that are most valuable and important to them", Davey said. Through "Talk to NAB", customers can ask questions such as how to open a bank account or reset their password to their Google Home or their smartphone via the Google Assistant.

This app joins other "self-assistance initiatives" offered by the bank such as the virtual banker chatbot for businesses and the Facebook chatbot pilot which is now in operation. (We were able to change our Assistant's voice on both iOS and Android). Google's virtual assistant can be activated on (almost) any smartphone/tablet/etc which runs Android 6.0 Marshmallow or higher.

NAB also has a Facebook-based chatbot pilot underway.



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