Health Care

Woman harassed inside Ola cab by driver in Bengaluru

The incident took place on Sunday night at around 10.30 when the 23-year-old woman, who works as a fashion stylist in the city, took the Ola cab to reach her home in BTM Layout, a southern suburb.

The driver activated the child lock and forcing the woman to remain in the auto, while he masturbated. Speaking to OneIndia, the victim alleged that her complaints to the cab aggregator yielded no results and that the driver continued to harass her through phone calls the next day.

"Safety of customers is our priority and we will continue to extend our full support to this investigation against the driver", the statement said. Though the woman had complained to Ola via customer care, after which action was taken too, Ola representatives claimed they did not have any record of the complaint. She said: "I shouted and asked him to stop the vehicle - -unfazed, and continuing his act, he very nonchalantly asked me what was wrong". However, the woman started banging the windows and created a commotion after which he let her out. "After much screaming, he reluctantly stopped the auto, and continued standing on the road until I took a picture of him and threatened to go to the cops".

Speaking on the incident with IBT Times, Ola spokesperson said: "We regret the unfortunate experience the customer had during their ride".

The woman told IANS: "The cab driver misbehaved and tried to touch me".

"The police had also called up the driver and warned him from calling and threatening me".

She went to the police but decided not to file a complaint as the driver had been warned.

"I reported the incident to Ola on Sunday night itself but even on Monday, when the police asked, they had not taken any action. What is the company doing to ensure women who use the service are safe?" she asked.



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