Economy

Dixons Carphone uncovers unauthorised access of data

Dixons Carphone uncovers unauthorised access of data”

United Kingdom retailer Dixons Carphone has confirmed there has been unauthorized access to user data held by the company.

The company said 5.8 million of the payment cards targeted were protected by chip and Pin, but that around 105,000 non-EU cards without chip and Pin protection were compromised.

"As a precaution we immediately notified the relevant card companies via our payment provider about all these cards so that they could take the appropriate measures to protect customers", the firm said.

The 1.2 million personal data records accessed by the hackers consisted of non-financial information such as names, addresses and email addresses.

The group is contacting all those affected, but sought to assure customers it had no evidence that this had resulted in fraud at this stage.

Dixons Carphone CEO, Alex Baldock, revealed that the firm has added extra security measures, informed the relevant authorities and is communicating with affected customers.

"We have taken action to close off this access and have no evidence it is continuing", the company said.

The company has launched an investigation into the incident and is said to be engaged with cyber security experts.

Dixons Carphone data breach
Getty Dixons Carphone data breach How many customers were affected by data breach

Yesterday also saw Yahoo's United Kingdom arm fined £250,000 for a data breach in 2014 which affected more than 500 million users.

It said 5.8 million of these cards had chip and pin protection and the data accessed contained neither pin codes, card verification values nor any authentication data that would enable cardholder identification or purchases to be made.

It said there was now no evidence of any fraudulent use of the information - with the vast majority of the cards having chip and pin protection.

Dixons said the hack occurred in one of the processing systems of Currys PC World and Dixons Travel stores.

It comes after telecoms firm TalkTalk was hit by a major cyber attack in 2015.

Dixons Carphone says the hack began in July a year ago, so if you purchased anything or used their services since summer 2017, you may have been caught up.

In a statement released this morning, the company said during a review of systems and data, it discovered that there has been "unauthorised access to certain data held by the company".



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