Group video and voice calls for WhatsApp is here

Group video and voice calls for WhatsApp is here”

Its single programmable smart messaging API will allow these enterprises to build a brand on WhatsApp Business and "orchestrate rich conversational messaging experiences" for customers.

After providing the service for free since its launch in January this year, Facebook-owned WhatsApp has announced that companies that use its WhatsApp Business app will now have to pay for it. "We realised that it was a useful tool for businesses in India and created value for the consumers as well", said Matthew Idema, chief operating officer at WhatsApp to ET.

Get support: Some businesses may provide real-time support on WhatsApp to answer questions about their products or help you resolve an issue. The WhatsApp Business app now comes with new features and support service for small and large businesses.

With Clickatell's integrations, a business can immediately start sending out notifications and conduct real time 2-way customer interactions.

Like all chats on WhatsApp, all calls are encrypted end-to-end to ensure the privacy of the users.

"When a person taps on an Ad that clicks to WhatsApp, they will be transferred to a pre-filled WhatsApp chat where they can message your business quickly", writes Facebook.

When businesses use the API to reply to customers, it is free of charge within 24 hours of the user's last message. Therefore, the company heeded the calls by offering "support for businesses that need more powerful tools to communicate with their customers".

Businesses will still only be able to message people who have contacted them first.

"With this approach, you will continue to have full control over the messages you receive".

Facebook is putting WhatsApp to work. They will be charged for responses after 24 hours.

WhatsApp has introduced group video call feature much to many of its users delight.

Like this



03 August 2018
Trump at rally makes false claim on photo IDs for…
He also advocated for requiring voters to present photo identification, even though Florida already has such a law on the books. Rick Scott Tuesday as "a tremendous guy" and "a friend of mine for a long time " as he prepared to endorse U.S.

03 August 2018
GOP rep. dismisses Trump shutdown talk as 'posturing'
McConnell says the Senate is taking steps toward "funding the government in a timely and orderly manner". Border security is a commitment that doesn't have an expiration date.

03 August 2018
Trump received letter from North Korea's Kim on August 1 - White House
Vice President Mike Pence and USA military leaders received the remains in Hawaii during a somber ceremony on Wednesday. The U.S. military flew the remains from Osan Air Base in South Korea after they had undergone an initial review.

03 August 2018
Family of slain doctor pleads for information in suspect's whereabouts
In addition, they learned that the 65-year-old Pappas had not been heard from by people who know him for more than 24 hours. Police said the unique Schwinn bike could be the key to catching Pappas, CBS News correspondent Omar Villafranca reports.

03 August 2018
RBI increases key rate to 6.5% on inflation worries
The jump in interest rates is a small win for savers - which amounts to around 45 million people, according to official figures. Adhil Shetty, CEO, "In June, several leading banks including SBI had increased their MCLR".

03 August 2018
FDA warns about vaginal 'rejuvenation' device claims
The administration said some of the procedures use lasers or "energy-based devices" to "destroy or reshape vaginal tissue". These products have serious risks and don't have adequate evidence to support their use for these purposes.

03 August 2018
Israel kills seven armed ISIS terrorists approaching Syria border
The group of men were spotted crossing into the Golan on Wednesday night and were hit by an Israeli aircraft. He said a preliminary assessment was that the infiltrators were Islamic State militants.

02 August 2018
Oil prices fall as OPEC increases production
And concern persists that there won't be enough spare OPEC capacity to make up for losses from producers like Venezuela. Oil prices rose, with United States crude futures jumping more than 2%.

02 August 2018
Trump tweet on Muller probe "opinion not order": White House
Six Republican senators going into a vote on Wednesday disapproved of Trump's tweet calling for an end to the probe. He said the timing of the Manafort trial played no role in Trump's views.

02 August 2018
Chipotle reopens in Ohio after reports of illnesses
The Delaware General Health District and the fast casual Mexican grill continue to investigate. A sick worker was also believed to be the cause of the Boston outbreak .