Sci-tech

CenturyLink services restored for many customers but others still reporting problems

CenturyLink services restored for many customers but others still reporting problems”

We understand some customers are now unable to generate tickets through the CenturyLink help portal.

A lengthy outage knocked out 911 emergency call services in several states.

Emergency 911 services in some U.S. states have gone down yesterday and today due to a massive outage reported at several CenturyLink data centers. The company said the mysterious "network element" issue impacted service at 15 of its data centers, across both Europe and North America.

The CenturyLink outage caused problems with wireless 911 calls in various parts of the country. "The CenturyLink technical teams will continue to work around the clock until services are restored".

On Friday morning, the Louisiana-based company tweeted that it was continuing to experience disruptions.

Jessica Rosenworcel, a member of the Federal Communications Commission, said via Twitter her agency needed to investigate.

State police spokesperson Dave Procopio said early Friday morning that the department believed the outage knocked out 911 emergency call services for wireless users in the Bay State. Pai added that he has been in direct contact with CenturyLink to emphasize the urgency of restoring service and will be monitoring progress closely.

CNN has tried to reach CenturyLink for comment.

Originally published December 27 at 1:47 p.m. PT. Most recent update, December 28 at 9:09 a.m. PT: Adds company comment about progress toward restoring service and Ajit Pai's comment.



Like this

loading...
loading...

Latest


28 December 2018
Motorola P40 renders leak, reveal hole-punch notch and Android One branding
It's likely the display's touch capabilities run over this area too - much like the first phones like this, made by Samsung . Below the rear camera is a dual LED flash, and the fingerprint scanner appears built into the Motorola logo at the centre.

28 December 2018
January total lunar eclipse to coincide with supermoon
So what exactly is a super blood wolf moon eclipse? There are usually 12 full moons in a year and each one has a traditional name. Some tribes named full moons based on the behavior of the plants, animals, or weather during that month.

28 December 2018
Paris Saint-Germain In Talks With Arsenal For Aaron Ramsey
According to Calcio Mercato , Ramsey has agreed a pre-contract that will become official upon the expiry of his Arsenal deal.

28 December 2018
Rescue operation to continue; stop playing politics over tragedy: M'laya CM
Two weeks on, there's no relief in sight for the 15 miners languishing in an inundated "rat hole" mine in Meghalaya. Some concluded the foul smell as a sign of decomposing bodies.

28 December 2018
Samsung to show off sound-producing display tech at CES 2019?
The app can analyze user-preferred sounds from feedbacks and calibrates the sound so the user can hear it better. SnailSound , on the other hand, is a hearing assistant solution for people who can not hear sounds very well.

28 December 2018
Confirmed cases of flu rising across NY state
Last flu season was the county's worst in almost 20 years of collecting data, with 342 residents succumbing to flu complications. Respiratory illnesses, including the flu, have hospitals such as CHU Sainte-Justine in Montreal working overtime.

28 December 2018
Mauricio Pochettino Comments On January Transfer Window For Spurs
But Spurs would have to receive that £25m offer from another club 14 or more days before the end of the summer 2019 transfer window.

28 December 2018
Openers aim to swell India's lead; Bumrah scalps six wickets
Team India now have the upper hand in the ongoing third test match between India and Australia at the MCG. New batsman Rohit Sharma made five before edging to first slip off Josh Hazlewood's bowling at 44-5.

28 December 2018
LG's New Soundbars Have Google Assistant Built
And LG is getting ready to release three new smart speakers into the world after their big debut at CES 2019 next month. The company says the SL9 and SL10 are CES Innovation Awards recipients, while the SL9 won the Best of Innovation title.

28 December 2018
Amazon, Flipkart face new regulations as government plans to ban online exclusives
But they lose out to competitors supported by the e-commerce portal both by way of equity stakes and otherwise. These services include logistics, warehousing, advertisement, marketing, payments, financing etc.