Economy

Facebook to Raise Wages for Content Moderators

Facebook to Raise Wages for Content Moderators”

Today's pay raise announcement is part of a new policy to ensure all Facebook contract workers earn a living wage in the most expensive U.S. cities including San Francisco, New York City, Washington DC and Seattle.

Content reviewers in the Bay Area, New York City and Washington will see an even higher pay boost, to at least $22 per hour.

Facebook is raising the minimum wage for some of its US contract workers, with those in the Bay Area seeing a higher increase because of this region's cost of living, the company announced Monday.

Facebook is raising how much it pays US contractors who do some of its most taxing work, including watching violent and other objectionable material for possible removal. Seattle residents will get $20 per hour and those in all other metro areas in the U.S. will start at $18 per hour.

The wage hike also extends to other contractors, with the company committing to pay a living wage across the USA for all of its contractors, and even higher wages for content reviewers.

"It's become clear that $15 per hour doesn't meet the cost of living in some of the places where we operate", the social-networking giant said in a blog post that noted the current minimum wage has been in place since 2015.

Facebook is giving a pay raise to employees saddled with some of the toughest work in the tech industry: content moderation. And even its thousands of human workers can't catch everything. Facebook employs 15,000 contract moderators globally - more than any other tech company. By some estimates, contractors make up at least 40 percent of the workforce at large Silicon Valley companies like Facebook and Google. In February, The Verge reported that some moderators who spend their days scrubbing these sites have suffered from depression.

Facebook said its decision to increase wages is not a direct response to negative press coverage.

It is, though, rolling out changes to its moderator program, both technological and policy-related.

"We made these changes after hearing feedback that reviewers want more control over how they see content that can be challenging", Facebook said. Reviewers will still need to remove the blur effect to review the content, but at least it won't show up in their feed in the abrupt way that it does now.

The California-based social network meant to foster consistency among its vendors around the world with requirements such as overtime and premiums for night or weekend shifts, as well as healthcare that meet standards of the US Affordable Care Act. "They already have counseling support available through our partners, but as I traveled the world over visiting all our sites, I noticed there wasn't as much consistency", said Arun Chandra, vice president of scaled operations at Facebook. The contractors hadn't spoken previously about their organizing, but used Facebook's internal communication system, Facebook Workplace, where thousands of employees have seen or commented on the messages.

"We're kicking off a biannual audit and compliance program this year for content review teams", the company said.



Like this

loading...
loading...

Latest


14 May 2019
The Most Dramatic Moments From the James Charles Saga
Who is James Charles? The 19-year-old James Charles is one of the biggest names in the world of makeup and beauty influencers. The drama started in April when Charles posted an ad for Sugar Bear Hair supplements to his Instagram story.

14 May 2019
AG Barr Assigns U.S. Attorney To Investigate Origins Of Russia Probe
President Donald Trump often called for the Justice Department and others to review how the FBI began investigating Russian meddling in the 2016 election.

14 May 2019
Liverpool 2-0 Wolves: Player Ratings - What the media and statistics say
That is the competition we are in. "Chelsea with one more year with Sarri will be better". "We had an unbelievable season". City were lucky in moments, we were lucky in moments. "We are going to work hard again and hopefully try to do it".

14 May 2019
UN leader arrives in New Zealand on climate change trip
His tour will also take him to Fiji, Tuvalu, and Vanuatu which are under threat from rising sea levels. In Fiji, he will meet with leaders and senior government officials from the Pacific Islands Forum.

14 May 2019
Germany: Three Bavaria hotel guests found dead from crossbow bolts
The 53-year-old was lying on a bed hand in hand with the 33-year-old, while the 30-year-old was discovered on the floor. An autopsy on the three victims from the hotel was carried out on Monday and was due to be released on Tuesday.

14 May 2019
Massive Slide Connecting Two Spanish Streets Shut Down Within A Day
The town hall said over 1,000 people had used it without incident after it opened on Thursday. The new slide in Estepona has been closed.

14 May 2019
Free Red Dead Redemption 2 Avatars Hijack US PlayStation Store
The game has now shipped 110 million copies worldwide, a staggering figure incomparable to any other, even classic GTA games. That could mean the Red Dead Redemption 2 for PC will be available soon or next year, we really don't know right now.

14 May 2019
Indian Premier League: Mumbai Indians beat Chennai Super Kings in final
He said if it was amusing how both the teams kept on passing the trophy from one team to the other in the summit clash. The result meant Mumbai became the first team to win four IPL trophies.

14 May 2019
'SNL' cold open has fake Republicans tackling 'What if?' questions about Trump
See, the best way to uphold the law is to be above it, Chuck'. So what would it take to stop supporting Trump? Lindsey O. What about if he left his wife for ultra-progressive Rep.

14 May 2019
WhatsApp vulnerability allowed secretive installation of spyware
NSO would not, or could not, use its technology in its own right to target any person or organisation, including this individual. Although we have no information that would confirm who's behind the attack, the spyware used is usually sold to governments.