Economy

AT&T Will Automatically Block 'Robocalls' for New Customers

AT&T Will Automatically Block 'Robocalls' for New Customers”

The AT&T service will try to block the unwanted calls and notify customers when it might be a robocall, according to the company.

Suspected Spam Alert identifies telemarketers and other suspected spam calls. New AT&T customers will have the service initiated by default and can opt out.

New AT&T Mobility consumer lines will come with the anti-robocall service. Recently, FCC ruled that carriers can block robocall on behalf of their customers without having to opt-in. The FCC ruling "clarifies that call-blocking tools may be offered by phone service providers on an "opt out" basis", AT&T said.

Dallas-based AT&T will soon become the first USA carrier to automatically block robocalls for millions of customers after an FCC ruling enabled the company to expand its efforts to fight back against spam callers. "AT&T remains committed to working with our government and industry partners in the ongoing battle against unwanted and illegal robocalls". Americans received a staggering 3.4 billion robocalls in a single month.

For customers who are exhausted of these calls and don't want to wait to get access to the new blocking protection, AT&T says downloading the AT&T Call Protect app will offer this same benefit.

Spam calls can not only be irritating, but often they are illegal scams. Notice that the AT&T announcement promised "automatic fraud blocking and suspected spam-call alerts" but not automatic blocking of spam calls.

Call Protect has been available since 2016 but only if customers opted in to it.

MyAT&T is also the place where you can opt out of the service.

In advance of tomorrow's Federal Communications Commission annual summit, which this year will focus on the SHAKEN/STIR protocols and their use to combat robocalling, AT&T has said it will add automatic robocall-blocking technology to its customers' accounts. AT&T says it identifies fraud and spam calls "through data analytics and network blocking, as well as reports from customers".



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