Sci-tech

Xiaomi India makes it easier to track smartphone fix status

Xiaomi India makes it easier to track smartphone fix status”

Despite a manufacturer making good phones at great prices, after-sales services can really make or break a brand for a consumer.

Xiaomi has been consistently upping its customer service quality as it continues to dethrone existing leaders and establish a pole position in India.

Mi Fans! Happy to introduce the all-new Mi Service Order Status feature on https://t.co/lzFXOcGyGQ.

The website will redirect you to your phone's fix page where you will be able to view a bunch of information such as "Order Status", "Service Type", "Service Center" code, 'Service Center Contact No.' and more.

There are four stages of responses which users will be able to see - under inspection, work in progress, ready for delivery, delivered or cancelled. With this feature now available, Xiaomi customers need not call the service center to get information on the status of their device fix.

Mi Service Order Status

The Chinese company has now added yet another nifty feature to its website which lets owners track their phone's fix status. Simply head to the webpage, and you will be asked to enter your contact/order/service/IMEI/Sn no. whatever applies to you.

All they need to do is to feed their contact details, order, service or the IMEI number to receive an OTP or One Time Password on the registered contact number.

Enter the OTP in the box provided and click on Submit to display the status of the service fix. And you are done.

The "Order Status" is what you are interested in the most.

More news: Fiesta Restaurant Group (FRGI) Receives "Outperform" Rating from Wedbush



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