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Faulty Nexus 5X will be Replaced with Moto X4 Android One Phones

Faulty Nexus 5X will be Replaced with Moto X4 Android One Phones”

But given that customers spent $350 on the Nexus 5X, Google's proposed remedies didn't seem to be fair at all! Clearly one is on the losing side for assenting to Google's unfair resolution to the matter, not to mention that the bootloop issue that plagued the 5X was not resolved at all.

The Moto X4 Android One for Google's Project Fi officially launched in September of a year ago, and for many who have had a faulty Nexus 5X under the Project Fi banner, it was seen as the ideal replacement unit that Google wasn't offering.

If you a have problem with your Nexus 5X smartphone that you purchased on Google's Project Fi, Google will now offer you a different handset as a replacement, the Moto X4. This solution should please users, since the previous offers not now at all satisfying.

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Since Nexus 5X devices had numerous failures, the Project was not able to replace them all. So instead, Google gave affected owners the option to choose between either a $100 credit on the Google Store or a check in the amount of $53. This has caused some major headaches, especially to those Nexus 5X owners on Project Fi who purchased Device Protection (formerly known as Nexus Protect).

Google's returns options for Nexus 5X owners on Project Fi came under fire last month.

Obviously, you will still have to pay the $69 deductible for Device Protection, but at least now you can be sure you'll get a worthy replacement. It may have taken a couple of weeks, but Google is finally doing the right thing.



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