What the Tech? Amazon auto deliveries

What the Tech? Amazon auto deliveries”

The service will only work on 2015 model year or newer Chevrolet, Buick, GMC and Cadillac cars, or a 2015 model year or newer Volvo equipped with the Volvo on vehicle service.

Last year, a security firm identified a flaw in the Amazon's similar Amazon Key home delivery system that would let a driver temporarily disable the security camera and roam a customer's house. The company, which has been working over the past few years to solve the last mile of package delivery, today launched a new program for Prime members called Amazon Key In-Car.

On Monday, the company showed how it worked: An Amazon driver fetched a box from the back of a van and headed toward her delivery destination - the trunk of an empty Volvo sedan in a parking lot.

Owners download the Amazon Key app and link it with their online concierge account. Customers give Amazon the address where the auto is parked within a two-block radius. Items over 50 pounds are not eligible to be delivered via the service, and in-car deliveries can not be made to parking garages. "In-car delivery gives customers that same peace of mind and allows them to take the Amazon experience with them". That includes a home or publicly-accessible workplace. After shopping on Amazon, customers can select an option for "In-Car delivery" and then have the package delivered to their vehicle within a 4-hour window.

Jacksonville is one of 37 cities across the county where Amazon will deliver packages to locked cars that are unattended via remote unlocking. They will first try and fit the package in the boot, but will put it in the cabin if that is not possible. Once the process is completed, Amazon sends a notification to the customer letting them know that the package has been successfully delivered.

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"We were really happy with the response to in-home delivery", Peter Larsen, Amazon's head of delivery technology, told The Verge.

Amazon Key has no additional cost for customers and is limited to Prime subscribers.

Amazon says it is planning on working with other auto manufacturers to roll out the new service.

In-car delivery does not require extra equipment installation that Amazon's Key's in-home delivery did, which could make it more attractive for customers.

The service does require access to your vehicle, which some customers may obviously be reluctant to grant.

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