Science

Apple fixing iPhone X rear camera and Face ID issues

Apple fixing iPhone X rear camera and Face ID issues”

According to an internal memo obtained by MacRumours, some iPhone 7 and iPhone 7 Plus users may face trouble hearing during FaceTime or conventional phone calls.

Some of the affected users have already took to Reddit and Twitter to report the issue. As per the document, Apple has asserted that users using the affected iPhone 7 units may experience a speaker button issue during phone calls. The issue has reportedly been up discussion for few months now.

The document outlines, how tech supporters can find the issue and narrow it down. It recommends the workers to suggest users to first disconnect all bluetooth connected accessories. Now, it may sound weird that fixing the rear camera addressed Face ID issues, there have been known cases where users who had issues with their rear cameras also turned up having issues with Face ID. Affected devices will show a "device could not detect dock" or "accessory not supported" alert in diagnostic pane.

The document, but doesn't explain the issue in detail.

More news: Aerogen Inc's (NASDAQ:AEGN) Sentiment is 0.94

If your iPhone 7 or iPhone 7 Plus has been acting up recently, you're not alone, as Apple has acknowledged a serious microphone issue affecting a limited number of units. However, it might also be a newer variant of iOS damages the hardware, maybe like heat-it up.

If a customer's phone is not under warranty the Apple authorised service provider can request an exception due to this bug. It is a long-shot but its worth considering.

Apple rolled out iOS 11.3 update to the public in the second half of April. It also leaves users fazed, as to whether the company will fix their phones for free or they'll have to pay an additional fee.



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